Terms of service

Terms of Service

Overview

This website is operated by Bertbaum Internet GmbH under the store name Mayfair Apparel. Throughout the site, the terms "we", "us" and "our" refer to Mayfair Apparel and Bertbaum Internet GmbH. By visiting our website or purchasing from us, you agree to these Terms of Service and the policies referenced here.

Please read these Terms carefully before using the site. If you do not agree to these Terms, you should not access the website or use our services.

Store Operator

Store name: Mayfair Apparel
Website: https://www.mayfair-apparel.com
Company name: Bertbaum Internet GmbH
Company number: HRB 174930 B
Registered address: Torstr. 156, 10115 Berlin, Germany
Email: support@mayfair-apparel.com
Phone: +44 7447 188214

Products

We make reasonable efforts to display products accurately. Product colors and appearance may vary depending on your device, screen settings and lighting. Product descriptions, prices and availability may change without notice.

Products are offered for personal, non-commercial use unless otherwise agreed in writing.

Orders

When you place an order, you make an offer to purchase. We may accept, refuse or cancel an order where permitted by law, including where product information, pricing, availability, address information or payment details are incorrect or incomplete.

You are responsible for providing accurate billing, shipping and contact information.

Prices and Payment

Prices are listed in GBP unless otherwise stated. We accept Visa, Mastercard, American Express, Maestro, Shop Pay, Apple Pay, Google Pay and Union Pay where available. Payment details are processed securely by Shopify and our payment providers. The final order price and any applicable shipping costs are shown before payment is completed.

You can read our full Payment Policy for more information about accepted payment methods and payment security.

Shipping and Delivery

Shipping information is described in our Shipping Policy. Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, incorrect address information, customs, public holidays, weather or events outside our reasonable control.

Returns and Refunds

Returns and refunds are handled according to our Returns & Refund Policy. You must contact us before sending any item back.

Intellectual Property

The website, including text, graphics, images, layout, logos, product names and other content, is owned by us, Shopify or our licensors and is protected by applicable intellectual property laws. You may use the website for personal shopping purposes only. You must not copy, reproduce, distribute or exploit website content without permission.

Third-party Services and Links

The store is powered by Shopify and may use third-party services for payments, shipping, analytics, marketing or other operational purposes. We are not responsible for third-party websites or services that are not controlled by us.

Prohibited Uses

You must not use the website for unlawful purposes, to infringe rights, to transmit malicious code, to interfere with security features, to collect data unlawfully, to submit false or misleading information, or to abuse the website or other users.

Errors and Omissions

Occasionally there may be errors, inaccuracies or omissions related to product descriptions, pricing, promotions, shipping charges, transit times or availability. We reserve the right to correct errors and update information where permitted by law.

Limitation of Liability

Nothing in these Terms limits rights that cannot be limited by law. To the fullest extent permitted by law, we are not liable for indirect, incidental, special or consequential damages arising from your use of the website or products purchased through it.

Governing Law

These Terms are governed by the laws applicable at the registered seat of Bertbaum Internet GmbH, unless mandatory consumer protection laws in your country of residence provide otherwise.

Changes to These Terms

We may update these Terms from time to time. The latest version will be posted on this page. Continued use of the website after updates means you accept the updated Terms.

Contact Information

For questions about these Terms, contact:

Email: support@mayfair-apparel.com
Phone: +44 7447 188214
Support hours: Monday to Friday, 09:00-17:00 UK time